Cala Blu Boutique Hotel

Privacy Policy

Introduction

Welcome to Cala Blu Boutique Hotel (“we”, “our”, “us”).We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert URL], make a booking, or stay with us at Cala Blu in Gozo, Malta.

Who We Are

Cala Blu Boutique Hotel
Address: [Insert Hotel Address], Gozo, Malta
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

We are the data controller responsible for your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Maltese data protection laws.

Information We Collect

We collect and process the following types of information:
A. Personal Information

  • Name, surname, date of birth, nationality
  • Contact details (email address, phone number, postal address)
  • Identification details (passport or ID number, as required by Maltese law)
  • Payment information (credit/debit card details, billing address)

B. Booking and Stay Information

  • Room preferences, special requests, and dietary requirements
  • Dates of arrival and departure
  • Communication and correspondence with us

C. Website and Technical Data

  • IP address, browser type, and device information
  • Cookies and analytics data (see section 8 below)

How We Use Your Information

We use your personal data to:

  • Process and manage bookings and payments
  • Provide personalized guest services and hospitality
  • Communicate with you before, during, and after your stay
  • Comply with legal obligations (e.g. record-keeping, tax reporting, police registration requirements)
  • Improve our website and guest experience
  • Send marketing communications (only with your consent)
Contact Us